Fulfillment Policy & Terms of Use
Last updated January 27, 2026
1. OverviewThese Terms of Use and Fulfillment Policy (“Terms”) govern your use of PracticeGuide, a brand operated by HigherMed Media, LLC (“we,” “us,” or “our”).By accessing our website, subscribing to our newsletter, or purchasing our products, you agree to these Terms.2. Products and ServicesPracticeGuide provides:- Digital educational products- Email-based courses- Written educational content and resourcesAll products are delivered digitally. No physical goods are shipped.PracticeGuide products are intended for educational purposes only.3. Payment Processing & Merchant of RecordPayments for PracticeGuide products are processed by LemonSqueezy, which acts as the Merchant of Record.This means LemonSqueezy is responsible for:- Payment processing- Sales tax, VAT, or similar taxes where applicable- Payment security and complianceYour purchase may appear on your bank or credit card statement as LemonSqueezy or one of its affiliates.HigherMed Media, LLC does not directly store or process payment information.4. International SalesPracticeGuide products are sold and delivered digitally and may be accessed by customers worldwide.By purchasing, you acknowledge that:- Pricing, taxes, and currency handling are managed by LemonSqueezy- Local laws and regulations may vary by jurisdiction5. Digital DeliveryUpon successful purchase:- Access instructions are delivered via email- Email-based courses are delivered through ConvertKit- Access is typically granted immediately, but may take up to a few minutesIf you do not receive access, contact us at [email protected].6. Refund PolicyBecause our products are digital and delivered immediately:- All sales are final, unless otherwise stated on the sales page- Refunds may be granted at our sole discretion in exceptional circumstancesIf a refund is issued:- Access to the product and related materials may be revoked7. Intended Use & DisclaimerAll content provided by PracticeGuide is for educational and informational purposes only.PracticeGuide does not provide:- Medical advice- Legal advice- Financial adviceYou are responsible for how you apply any information provided.8. Intellectual PropertyAll content, materials, and products are the intellectual property of HigherMed Media, LLC.You may not:- Reproduce- Distribute- Resell- Share access to paid materialswithout prior written permission.9. Access and UseIf access is provided via email or login:- You are responsible for maintaining confidentiality- Sharing access credentials or course materials is prohibited10. Changes to Products or ServicesWe reserve the right to:- Modify or discontinue products- Update content- Change pricing or availabilityat any time without prior notice.11. Limitation of LiabilityTo the fullest extent permitted by law, HigherMed Media, LLC and PracticeGuide shall not be liable for any direct, indirect, incidental, or consequential damages arising from use of our website, products, or services.12. Governing LawThese Terms are governed by the laws of the United States, without regard to conflict of law principles.13. Contact InformationFor questions about fulfillment, access, or these Terms, contact us at:Email: [email protected]